Wednesday, June 11, 2008

Score One for the Insurance Company

About the same time that I received the lab work back indicating the need to reduce my weight, I also received a call from my health insurance company introducing a program called Cigna Well Aware. The Cigna Well Aware program is designed to provide home support for a variety of health issues through personal phone calls from a trained nursing staff, a website, and written materials mailed to my home.

I explained that my goal was to reduce weight to avoid the risk of diabetes, and to eliminate the strain on my kidneys. It was also in the back of my mind that if the need ever did arise in the future for a kidney transplant, that I may not be eligible based on my excess weight so I guess there is no time like the present to avoid a potential problem in the future.

I read the results of my last blood test to the nurse, and she explained what the results meant. She also set some small goals for regular exercise through out the day even if it meant getting up from my computer and walking around the office, block, etc, she arranged to mail me some weight loss material, and setup another phone call to check in with me.

Most insurance companies have a website available to review a variety of health issues, but taking the extra step to call members and offer support was nice extra touch.

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